Shipping policy
🚚
Shipping Policy – MOVA
At MOVA, we are committed to delivering your order quickly, safely, and reliably.
📦 Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has been processed, it will be prepared for dispatch.
🚛 Delivery Timeframes
We offer delivery across South Africa.
- Estimated delivery time: 10-15 business days
- Delivery times may vary depending on your location and courier operations
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your delivery in real time.
💸 Shipping Costs
Shipping fees are calculated at checkout based on your location.
We offer free shipping on certain bundle offers.
⚠️ Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- High order volumes
- Courier delays
- Weather or unforeseen circumstances
We appreciate your patience in such situations.
📦 Incorrect Address
Please ensure your shipping details are correct at checkout.
MOVA is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
📩 Need Help?
If you have any questions about your order or delivery, our support team is here to help.
Please contact us via our Contact Page or email, and we’ll assist you as quickly as possible.